Help & feedback

Help topics

Popular questions

How can I get gems for free?

Open Balance and complete missions: daily check-in, invites and bonus missions all reward bonus gems.

Where do I find and enter my invite code?

Your personal code and the field for entering someone else's code are on the Balance page in the “Earn gems” section.

How do I reset a chat or start a new one with a character?

Open the chat, tap the settings menu and choose “Reset character”.

How can I spend fewer gems while chatting?

Pick a lighter model in the chat and keep the reply length on Auto. A subscription includes monthly gems.

How do I change the interface language?

Use the globe button in the header, or the Language row in your profile on mobile.